These documents govern the use of RGB Technologies products and services. Each begins with a plain-language summary so you can see at a glance what you are agreeing to, followed by the full terms (the full terms govern). Every document shows its version and last-updated date at the top; earlier versions remain available so customers can always see the terms that applied to their order.
Terms of Service
The master agreement: services, professional-services billing rules (quarter-hour billing, cancellations, rate changes), IP, confidentiality, liability, termination.
Privacy Policy
What personal information we collect, why, who we share it with, how long we keep it, and your rights.
Acceptable Use Policy
What you may and may not do with RGB hosting, email, software and systems, including anti-spam obligations.
Service Level Agreement
Optional, paid service levels: availability targets, support hours, response targets and service credits. Applies only when your Order includes it.
Security Practices
The administrative, technical and physical safeguards RGB maintains, and how we respond to incidents.
Software License Agreement
Licence terms that apply to all RGB software and custom software deliverables, including ownership, restrictions and support.
Product terms and notices
Each RGB application can have its own product terms and privacy notice. They add points specific to that application to the documents above.
Expense Logger Terms
Product terms for the Expense Logger app, including connected accounts, AI features and App Store terms.
Expense Logger Privacy Notice
How Expense Logger handles your data, including Google user data, iCloud sync, optional AI processing and diagnostics.
Email Scheduler Terms
Product terms for Email Scheduler for Salesforce, including data handling and sending responsibilities.
How changes are communicated
When we change a document we update its version and date, keep the previous version in the version history, and email existing customers. For existing customers a change takes effect 30 days after notice (or on renewal, if later), and customers with a signed agreement keep the version their agreement references until it is renewed. Rates set in a signed agreement or order change only as that agreement or order provides. To ask to be notified of changes, contact support@rgbx.com.
Questions
Contact support@rgbx.com or write to RGB Technologies Inc., 5307 Victoria Drive #1026, Vancouver, BC V5P 3V6, Canada.