Customers are bound by the version of a document in effect when they accepted it (or, for later changes, the version in effect after the notice period described in the Terms of Service). This page lists every published version. Archived pages carry a banner identifying them as superseded.
Terms of Service
| Version | In effect | Summary of changes | Link |
|---|---|---|---|
| 2.0 | 2026-09-27 → current | Complete rewrite for RGB's current business (professional services, software, hosting): plain-language summary; quarter-hour billing, cancellation and rate-change rules; access-to-systems clause; product terms and optional SLA as Service Schedules; payment due dates and interest; updated IP, privacy, breach-notice, liability (6-month cap with a floor, and an enhanced cap for data breach), indemnification time and change-notice provisions; BC law retained. | Current |
| 1.x | Until 2026-09-27 | Original hosting-era terms (cloud servers, mail services, billing services, beta terms). Last modified 2026-04-11 (site migration; content substantially unchanged since first publication). | Archived |
Privacy Policy
| Version | In effect | Summary of changes | Link |
|---|---|---|---|
| 2.0 | 2026-09-27 → current | Rewrite under PIPEDA and BC PIPA: Privacy Officer contact; collection table; controller and service-provider roles; service-provider categories; international transfers; breach notification; retention; rights; anti-spam compliance; AI disclosure; cookies statement; SMS opt-out. Application-specific disclosures, including Google user data, moved to each application's privacy notice. | Current |
| 1.1 | 2026-06-17 → 2026-09-27 | Added Google user data disclosure for Expense Logger. | Archived |
Acceptable Use Policy
| Version | In effect | Summary of changes | Link |
|---|---|---|---|
| 2.0 | 2026-09-27 → current | Condensed and modernized; anti-spam obligations; security obligations including not tampering with monitoring agents; responsibility for mail sent through RGB software; enforcement and abuse-reporting process. | Current |
| 1.x | Until 2026-09-27 | Original hosting-era AUP. | Archived |
Service Level Agreement
| Version | In effect | Summary of changes | Link |
|---|---|---|---|
| 2.0 | 2026-09-27 → current | Replaced data-centre network, power and hardware guarantees with an optional, paid SLA that applies only when an Order includes it: availability targets for hosted services RGB operates, support hours, priority response targets, credit mechanics and claim process. | Current |
| 1.x | Until 2026-09-27 | Original data-centre SLA (network, infrastructure, hardware). | Archived |
Security Practices
| Version | In effect | Summary of changes | Link |
|---|---|---|---|
| 2.0 | 2026-09-27 → current | Rewritten as a description of RGB's general approach, organized by administrative, technical and physical safeguards: access and credential handling, endpoint security, logging, secure development, updates, backups, working in client environments, incident response, business continuity and vulnerability reporting. Specific commitments to a customer are set in that customer's agreement. | Current |
| 1.x | Until 2026-09-27 | Original data-centre physical access and personnel statement. | Archived |
Software License Agreement
| Version | In effect | Summary of changes | Link |
|---|---|---|---|
| 1.0 | 2026-09-27 → current | New document: a generic licence for all RGB software and custom deliverables, covering licence grant, funded development, restrictions, ownership, data, diagnostics, AI features, third-party platforms, support and warranty. Product-specific points are in each application's product terms. | Current |
Expense Logger Terms
| Version | In effect | Summary of changes | Link |
|---|---|---|---|
| 1.0 | 2026-09-27 → current | New product terms for Expense Logger: distribution, connected accounts, AI features, RGB-operated services, updates and App Store terms. | Current |
Expense Logger Privacy Notice
| Version | In effect | Summary of changes | Link |
|---|---|---|---|
| 1.0 | 2026-09-27 → current | New notice for Expense Logger: where data is kept, credentials, Google user data (moved from the Privacy Policy, with the Limited Use statement), AI processing, diagnostics, RGB-operated services and your choices. | Current |
Email Scheduler Terms
| Version | In effect | Summary of changes | Link |
|---|---|---|---|
| 1.0 | 2026-09-27 → current | New product terms for Email Scheduler for Salesforce: licence scope, data handling, Salesforce terms and sending responsibilities. | Current |
